Frequently Asked Questions
- To ensure your complete satisfaction, once your order has been arranged SOLO florist Will send a photo of your finished arrangement by WhatsApp or email for your approval, before delivery.
- All orders are delivered via SOLO Flowers temperature-controlled delivery vans.
- We deliver our Products only within the United Arab Emirates. We do not use any third party service to deliver our products.
- We advice customers to provide us the complete delivery address along with local contact details at the time of placing the order(s) to avoid any delays/incorrect deliveries.
- We are also available any time from 8:00Am – Midnight to help with any enquiries you may have on WhatsApp, Phone, or Email
Yes, we offer same day delivery anywhere in UAE.
We offer 1 hour delivery to most Emirates including Sharjah, Ajman, and Dubai. Delivery to other Emirates will be done in 2-3 hours maximum.
Yes, we use only fresh flowers in all products. If you find a problem with a product, please report it to us and we will do our best to fix it.
We offer free delivery for all orders done on our website.
We currently accept online payment from all major credit card companies, including American Express.