Important Information and who we are
1. Information We Collect
1.1. Personal Information: We may collect personal information, such as your name, email address, phone number, shipping address, and payment information when you use our Services, place an order, or communicate with us.
1.2. Usage Information: We may collect information about your interactions with the Website and the Services, including your IP address, browser type, device type, pages viewed, and the date and time of your visit.
2. How We Use Your Information
2.1. To Provide and Improve Services: We use your information to provide and improve our Services, process orders, and enhance your shopping experience.
2.2. Communication: We may use your contact information to send you updates, order confirmations, marketing communications, and other service-related messages. You can opt-out of marketing communications at any time.
2.3. Analytics and Research: We use analytics tools to better understand how users interact with our Website and to improve our Services.
2.4. Legal Obligations: We may use your information to comply with legal obligations and protect our rights.
3. How We Share Your Information
3.1. Service Providers: We may share your information with third-party service providers who help us operate and improve our Services, including payment processors.
3.2. Legal Requirements: We may disclose your information when required by law, court order, or governmental regulation.
3.3. Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
4. Your Choices
4.1. Access and Update: You can access and update your personal information by logging into your account on our Website.
4.2. Marketing Communications: You can opt-out of receiving marketing communications from us by following the unsubscribe instructions in our emails or by contacting us.
6. Third-Party Links
Our Website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third parties. We encourage you to review the privacy policies of these websites or services before providing any personal information.
7. Children's Privacy
Our Services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to remove that information.
Thank you for choosing Solo Flowers & Chocolate. We value your trust and are committed to protecting your privacy.